What We Collect and Why We Use It
We collect the information you provide when you register — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, the transaction reference and wallet number associated with
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that transfer are logged against your account for verification and dispute purposes. We also collect device and session data — your IP address, browser type, and the pages you visit — to keep your account secure and to detect unusual activity. Cookies help us remember your
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login state and language preference so you are not starting from scratch every session. We do not sell your personal data to third parties. We share it only where required to process your payment through a wallet provider, to meet legal obligations, or to investigate a
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security concern raised on your account. Retention periods vary by data type — transaction records are held for longer than session logs, in line with financial record-keeping practice. If you are in Bangladesh, availability of certain features depends on local law and eligible regions. You have
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the right to request a copy of the data we hold on you, ask us to correct it, or ask us to delete it where no legal obligation requires us to keep it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.